Yamaha Music School is pleased to announce SUMMER ROCK BAND!

The school will be closed on Monday, May 21st for Victoria Day. 

There have been some changes to the school policies. Click here to see what's new for the 2012 / 2013 school year.

JOB POSTING

Yamaha Music School is looking for a Part-time Administrative Assistant. Submission deadline: May 25, 2012

JOB TITLE: Part Time Administrative Assistant

REPORTS TO: School Supervisor & School Manager

DEPARTMENT: Education Department

SUMMARY:

The incumbent is responsible for assisting the School Supervisor and School Manager in ensuring efficient and effective operation of the Yamaha Music School, providing a full range of customer service and administrative functions with the purpose of facilitating and enhancing the school interactions with its customers and contractors.

RESPONSIBILITIES:

• Customer Service: Answering phones and responding to voicemail; responding to email inquiries; greeting customers at the front desk, responding to inquiries for information or account balances, registering students, follow-up with students, working with instructors and other administration staff to confirm schedules/ studio assignments, etc.
• Sales/Marketing: discussing course options with new prospective students, getting students to register for appropriate courses, design and production of in-house posters (as skills apply); providing information about the instrument rebate program.
• Data Entry/Accounts: entering student registration data onto computer system, entering student account adjustments accurately.
• Records Maintenance & Filing: maintaining student files and updating when changes occur.
• Inventory: assisting teachers with course materials preparation and distribution, periodic stock taking.
• Physical Plant: setting up studios as required - includes moving pianos and setting up tables. Some lifting, up to 30 lbs., may be required. Monitoring safety and hygienic conditions in the school.
• Miscellaneous: assisting with off-site promotions and concerts, flexibility of work schedule to assist with special events and high-volume times. (Holiday black-out in September and May/June).

REQUIREMENTS: 

• Exceptional customer-service experience both in person and on the phone, aimed at consistently delighting customers.  
• Strong written and oral communication.
• Solid organizational skills, particularly working as a team.
• High degree of professionalism, discretion with sensitive information and personal integrity.
• Willingness and ability to work different shifts, particularly opening/closing school on both Saturday and Sunday, as well as evening shifts. Ability to work extended shifts periodically.
• Working knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Proven attention to detail, accuracy is imperative.
• Available to work minimum of 20 hours/week, particularly during high-volume times (Sept and October; May to June).
• Fund recovery: Collections experience an asset.
• Fluent English required. Other languages that reflect our customer base are an asset.

We offer a challenging, team-oriented work environment, as well as, opportunities for professional growth and development. All interested candidates are encouraged to forward their cover letter and resume, specifying this role, via email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it .   Submission deadline is May 25, 2012

Yamaha Canada Music Ltd. is an equal opportunity employer. Only those selected for an interview will be contacted.

It's time to register for September 2012! Check the schedule for available classes.

Check the Events page for a full listing of free preview lesson dates and reserve a spot today.